Terms of Service

Effective Date: December 24, 2024 | Last Updated: December 24, 2024 | Version: 2.0 (Enhanced)

📋 Table of Contents

1. Acceptance of Terms

Welcome to Casual Game Studio ("we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "user," or "player") and Casual Game Studio regarding your use of our games, websites, and related services (collectively, "Services").

By downloading, installing, accessing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

You must be at least 13 years old to use our Services. If you are between 13 and 18 years old (or the age of majority in your jurisdiction), you must have your parent or legal guardian's permission to use our Services.

🔒 Important: These Terms include important information about future changes to the Terms, limitations of liability, and resolution of disputes.

2. Our Services

Casual Game Studio develops and publishes casual mobile games designed for entertainment and relaxation. Our current portfolio includes:

2.1 Game Portfolio

2.2 Service Features

Our Services may include:

3. User Accounts

3.1 Account Creation

Some of our Services may require you to create an account. When creating an account, you must:

3.2 Account Security and Termination

You are responsible for maintaining the security of your account. We may suspend or terminate accounts that violate these Terms. Upon termination, your access to Services will cease and your data may be permanently deleted.

4. User Conduct

When using our Services, you agree to comply with all applicable laws and regulations. You also agree not to engage in any prohibited activities:

4.1 Prohibited Activities

4.2 Consequences

Violations may result in warnings, temporary suspension, permanent account termination, or legal action where appropriate.

5. User-Generated Content

You retain ownership of content you create, but grant us a license to use it in connection with our Services. All content must comply with our community standards and must not contain illegal, harmful, or offensive material.

6. Intellectual Property

6.1 Our Ownership

All content, features, and functionality of our Services, including game designs, graphics, audio, software code, trademarks, and documentation, are owned by Casual Game Studio and protected by international intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes. This license does not include rights to modify, copy, distribute, or create derivative works.

6.3 Copyright Protection

We respect intellectual property rights and respond to valid copyright infringement notices under the DMCA. If you believe your copyrighted work has been infringed, please contact us with detailed information.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, protect, and share your information. We may collect device information, game progress, usage statistics, and contact information (if provided).

Depending on your location, you may have rights regarding your personal data, including rights to access, correct, delete, and port your data. For detailed information, please review our complete Privacy Policy.

8. Service Availability

While we strive to provide reliable service, we cannot guarantee 100% uptime. Services may be temporarily unavailable due to maintenance, technical difficulties, or force majeure events. We regularly update our Services and may discontinue features with reasonable notice.

9. Payments and Refunds

Some games may offer in-app purchases including premium features, virtual currency, ad-free experiences, and additional content. Payments are processed through platform-specific systems (App Store, Google Play, etc.) and are subject to their terms.

💰 Important: Virtual items have no real-world value and cannot be exchanged for real money. Refunds are generally handled by the purchase platform according to their policies.

10. Limitation of Liability

10.1 Disclaimer of Warranties

Our Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.

10.2 Limitation of Damages

To the maximum extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the greater of $100 USD or the amount you paid us in the 12 months preceding the claim.

10.3 Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of our Services or violation of these Terms.

11. Children's Privacy

Our Services comply with children's privacy laws including COPPA. Age requirements vary by jurisdiction (13+ in US, 16+ in EU without parental consent). We do not knowingly collect personal information from children without proper consent.

Parents can review their child's data, request deletion, and contact us with privacy concerns at luu.hui.ting@gmail.com.

12. Third-Party Services

Our services integrate with various third-party services to provide enhanced functionality and performance monitoring. By using our services, you acknowledge and agree to be bound by the terms and conditions of these third-party service providers.

12.1 Bugly Crash Reporting Service

We use Tencent Bugly's crash reporting and application monitoring services to improve the stability and performance of our applications. Bugly helps us:

Bugly Data Controller

For Bugly services, the data controller is Hong Kong Gathering Media Limited.

Information Collected by Bugly

When you use our applications, Bugly may collect:

Data Storage and Processing

Bugly processes and stores data according to their service terms:

Your Rights Regarding Bugly Data

You have the following rights concerning data processed by Bugly:

Bugly Terms and Contact Information

Bugly Terms of Service: https://bugly.tds.tencent.com/docs/other/Bugly_Terms_Of_Service

Bugly Privacy Policy: https://bugly.tds.tencent.com/docs/other/Bugly_Privacy_Policy

Primary Contact: bugly@tencent.com

Data Protection Officer: dpo@centauriglobal.com

Agreement to Third-Party Terms

By using our services, you expressly agree to be bound by Bugly's Terms of Service and Privacy Policy. We recommend that you review these documents regularly as they may be updated from time to time. If you do not agree to these third-party terms, you should discontinue use of our services.

12.2 Other Third-Party Services

We may also integrate with other third-party services including:

Each of these services has its own terms of service and privacy policy, which you should review. We are not responsible for the practices or policies of these third-party service providers.

13. International Users

13.1 Global Accessibility

Our Services are accessible worldwide, but laws and regulations vary by jurisdiction. By using our Services, you agree to comply with all applicable local laws and regulations in your country or region.

13.2 Regional Compliance

We strive to comply with applicable laws in the regions where our Services are available, including:

13.3 Language and Currency

These Terms are provided in English, which is the governing language. Translations may be provided for convenience but the English version will prevail in case of conflicts. Prices and payments are typically in USD unless otherwise specified by the platform.

13.4 Export Restrictions

Our Services and related technology may be subject to export control laws. You agree not to export, re-export, or transfer our Services to any prohibited countries, entities, or individuals as specified by applicable trade control laws.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating formal dispute resolution, we encourage you to contact us directly at luu.hui.ting@gmail.com to resolve any issues. We will work in good faith to address your concerns promptly and fairly.

14.2 Binding Arbitration

For disputes that cannot be resolved informally, you agree that any legal disputes will be resolved through binding arbitration rather than in court, except for:

14.3 Class Action Waiver

You agree to resolve disputes only on an individual basis and waive any right to participate in class actions or representative proceedings, except where prohibited by law.

14.4 Limitation Period

Any claim or dispute must be filed within one (1) year after the dispute arose, or it will be permanently barred.

15. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of material changes by:

Your continued use of our Services after such modifications constitutes your acceptance of the updated terms. If you do not agree to the modified terms, you must stop using our Services.

16. Governing Law and Severability

16.1 Governing Law

These Terms are governed by and construed in accordance with applicable laws, without regard to conflict of law principles. The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded.

16.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect. The unenforceable provision will be replaced with an enforceable provision that most closely matches the intent of the original provision.

16.3 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the use of our Services and supersede all prior or contemporaneous communications and proposals.

17. Contact Information

Email: luu.hui.ting@gmail.com